Frequently Asked Questions

Most Asked Questions

Yes, this property has an outdoor heated pool and spa.

 No, pets are not allowed at this property.

Check-out is promptly at 10:00 AM.

Located in Downtown Gatlinburg, this condo building is within a 5-minute walk of Traffic Light #9 and Gatlinburg Convention Center. Great Smoky Mountains National Park and Gatlinburg Space Needle are also within 10 minutes.

Booking Questions

To book your stay at Smoky Mountain Bear Condo, follow these steps:

Go to the Bear Condo page of our website, where you can check availability. 

After choosing your preferred dates, add your Guests (6 total) ]

Next add your email address and click “Instant Booking” and you will begin the checkout process by adding your full name, phone number and agreeing to our Terms & Conditions and Privacy Policy and clicking “Continue”

Next you will be required to agree and accept the rules and policies also found on the Bear Condo page.

On the Payment section, please choose PayPal and click “Process Payment”

Here you can login to your existing PayPal account or click “Pay with Debit or Credit Card” to enter your credit card information.

By following these steps, you can secure your reservation at Smoky Mountain Bear Condo and look forward to a wonderful stay in Gatlinburg.

You will receive an email from Smoky Mountain Bear Condo with your reservation confirmation. Please be sure to check your spam or junk folders if you do not see the email in your inbox.

If you are still unable to locate the reservation email please contact us at [email protected]

Cancellation policy: – 14 days this policy applies to prior to stay please text to cancel. (865) 229-6696‬

Just prior to your visit, you will receive an email with special instructions for all things Bear Condo related, including Wifi password, TV instructions, local emergency contacts, and more.

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