Smoky Mountain Bear Condo

These rules are in place for YOUR SAFETY and to give clarification of expectations and what is allowed/not allowed....... Cancellation policy: - 14 days this policy applies to prior to stay please text to cancel Due to Fire Codes, we DO NOT ALLOW over occupancy as stated on your reservation. We choose to be responsible owners and we abide by City and State Fire Codes: 6 occupants. We have a non-refundable policy of over occupancy and immediate cancellation of reservation. NO pets or ESAs, Immediate cancellation of reservation with no refund if pets/animals are discovered, you agree to a minimum $500.00 fine plus all costs of damages/renovations/replacements. No refunds and no credits on cleaning fees (we will personally come to address any issues) No indoor smoking, outdoor smoking allowed. No illegal drug use, including NO marijuana use. No visitors (Unless prior approval given in writing. No house parties. No destruction/damaging property. You must NOT make any “repairs” to the property. No credit card and/or debit card chargebacks are allowed and you agree to pay your booking in full and you agree to no credit card chargebacks and/or no debit card chargebacks. No feeding, baiting, trapping, enticing, touching and or attempting to feed, trap, bait, pet, touch and or entice black bears or wildlife is not allowed and will result in immediate cancellation of reservation with no refund and police escort off the property. We take fraud, theft, damages, vandalism and extortion very seriously. *PLEASE NOTE: We personally maintain before and after each guest. We want you to have an absolutely wonderful stay. Buy travel Insurance as we do not refund for weather, power outages, trip interruptions, family issues, travel issues, amenity breakdowns/malfunctions, etc. These systems are in place for safety: Exterior Ring Audio/Video Security Cameras. We do monitor for occupancy. Tampering, covering, disabling Security Cameras and or smoke detectors, fire extinguishers are not allowed and if discovered, immediate cancellation of reservation with no refund. Safety Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) Smoke detector (host has indicated there is a smoke detector on the property) Deadbolt lock Fire extinguisher It's in the front entry closet Exterior lighting Fenced private pool Emergency exit route In case of an emergency please use the stairs which are located right next door to our condo Fire station contact - Gatlinburg Fire Department - 865- 436-5112 Hospital contact - Urgent Care of the Smokies - 865- 412-1225 Police contact - Gatlinburg Police Department - 865- 436-5181